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Quality Manager

Quality Manager

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The role of this job holder is to challenge, support and drive performance improvement in the domain of quality in the plant in order to translate market requirements into manufacturing needs, maximize sustainable business results and manufacturing excellence.


The primary focus of the job holder is to define and implement short, medium and long term strategies to meet customers’ product quality expectations at minimum cost.


Health & Safety

  • Be H&S compliant; act as a role model in plants, be safety conscious and proactive contributing to shaping a Group safety culture
  • Actively participate in training and engage people in safety discussions
  • Provide support for safety in the domains of quality and product application activities: observation and identification of process risks (e.g. handling of chemical, sampling procedure), risk assessments, and safety audits


Plant Support and Implementation of Process Tools & Systems

  • Ensure Compliance of products as well as in process and raw material to internal and external requirements to meet final product specifications & targets (Quality Mastery)
  • Assess compliance of the plants to the quality key performance indicators and provide feedback and take proper actions
  • Ensure Product uniformity by implementing quality control measures throughout the manufacturing process to achieve customer satisfaction
  • Translate customer needs and requirements into properly defined product specifications and portfolio and perform technical analysis on customer complaints with regards to quality and recommend corrective and preventive measures to ensure closure and non-reoccurrence of these complaints
  • Perform required analysis and checks to ensure the compliance of laboratory results with valid standards and specifications and achieve Lab Mastery
  • Ensure the implementation of proper lab management system in alignment with the group standards, norms and best practices related to quality
  • Participate in research studies on new raw materials, alternative fuels in order to improve the quality of products and/or decrease production cost
  • Support plants in optimizing clinker reactivity and raw mix cost
  • Provide technical advice on issues related to Product Quality to optimize the performance
  • Ensure consistency of management systems to comply with ISO Standards


People Development

  • Build and develop a strong and aligned team. Support employees in their development, facilitate training modules, support competencies development projects (e.g. certification) and contribute to the development of plant expertise (e.g. coaching, mentoring)
  • Assess performance and potential, retain high performing, business critical employees, manage underperforming employees: drive difficult discussion, take actions when necessary; implement transparently and fairly
  • Drive a culture of trust, open feedback, information exchange and discussion and creative idea generation


  • University degree in Chemical Engineering or in a relevant field.


  • 7 - 10 years of working experience in the quality field in cement industry.

Knowledge & Skills

Technical Skills:

  • Good Knowledge of cement production process & plant equipment
  • Awareness of customer requirements per product
  • Sufficient knowledge in:
  • Group standards and norms
  • Quality management system
  • Product portfolio & quality specifications
  • Raw mix optimization & clinker reactivity
  • Alternative fuels and raw materials
  • Cement qualities & ISO procedures
  • Fresh and hardened concrete properties

Leadership & Behavioral Skills:

  • Strong interpersonal, communication and coaching skills
  • Result orientation and decision making
  • Strong analytical and problem solving skills
  • High level of numeracy, accuracy and precision
  • Customer focus
  • Team spirit
  • Lead and Develop others

Language Requirements

English - professional proficiency; and/or Arabic is a plus